English ADE Plasencia

Types of Hotel There are many types of hotel, big and small. Big hotels, which are part of a 'group', offer guests a standard that does not vary from one location to another. Hotels can be awarded 'Stars' if their facilities match the Tourist Boards specifications. The more stars, the higher the standards. There is also a 'Red Star' accolade awarded for excellent cuisine. People expect rooms with ensuite facilities. There is also a choice of single, double or family rooms to book. Hotels in large busy cities often have triple glazed windows to help reduce the noise of passing traffic. When you stay in a hotel, the facilities are reflected in the price of the accommodation. Many establishments have swimming pools, squash courts, health clubs, gymnasiums and indoor play areas for young family members. Some of these activities can be used by non-residents, providing they pay the subscription fee. There are hotels with golf courses in their grounds. Some hav

Who is speaking, the receptionist or the customer? Can I pay by credit card? How can I help you? What kind of room would you like? How long are you staying? Does the hotel have a restaurant?  When will you need the accommodation?  When will you depart? Is a non-smoking room OK? Would you like to make a reservation? What do I need to do to reserve the room? Can I request a late check-in?  Write the questions:  Q: A:I need to book a room.  Q: A: Two nights. March, 7th and 8th.  Q: A: Yes, we accept Visa and Master Card.  Q:  A: No, breakfast is included in the price.  Q: A: Yes, there is a safe in the wardrobe.  Q:  A: No, sorry. Spa facilities are not included Q: A: The check-out is at 10.00 a.m. Q: A: You just need to fill in this form. May I have your passport? Click HERE to read more conversations.