2. HOTEL QUESTIONS AND ANSWERS




Who is speaking, the receptionist or the customer?

 Can I pay by credit card?
How can I help you?
What kind of room would you like?
How long are you staying?
Does the hotel have a restaurant? 
When will you need the accommodation? 
When will you depart?
Is a non-smoking room OK?
Would you like to make a reservation?
What do I need to do to reserve the room?
Can I request a late check-in? 

Write the questions: 

 Q:
A:I need to book a room. 

 Q:
A: Two nights. March, 7th and 8th. 

 Q:
A: Yes, we accept Visa and Master Card. 

 Q: 
A: No, breakfast is included in the price. 

 Q:
A: Yes, there is a safe in the wardrobe. 

 Q: 
A: No, sorry. Spa facilities are not included

 Q:
A: The check-out is at 10.00 a.m.

 Q:
A: You just need to fill in this form. May I have your passport?

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